Use your wristband to pay. Psst: it’s also your water park pass & room key! (The chip on your wristband is located under the paw. Be sure to wear it on your left wrist as you will need to scan it to enter and exit the parking lot.)
Your suite will be ready at 4pm
But your pack can check in and begin the fun anytime on your arrival day. (Pro-tip: If arriving before 4pm, leave big bags in your vehicle. Bring swimsuits for the water park and closed-toed shoes for some of our Adventure Park activities. *Please note that no outside food or drink can be brought into the water park.*
When you check-in
Use the kiosks located near the front desk
Have your photo I.D. and a chip enabled credit or debit card that matches your name on your reservation, ready.
A $100 per night authorization hold for incidentals will be placed on your debit or credit card. Unused funds will be released upon checkout based on your bank’s terms.
Our lodge is cashless, so be prepared with a credit or debit card or set up your lodge wristband to make purchases.
For guests staying two or more nights
Housekeeping is available for room attention, including tidying up bed linens, restocking fresh coffee and towels, and emptying the trash. Contact Guest Services to arrange for this service.
Reserve your parking
Self Parking is $15/night ($20 in the Poconos, and $35/day at Garden Grove/Anaheim, CA) and can be paid upon arrival.
Get your free wolf ears
Complimentary wolf ears for guests 12 and under can be picked up in Buckhorn Emporium Gift Shop.
