Arrival Tips
- Download the Great Wolf app for contacting the front desk, easy mobile check-in, ordering food, a resort map, and more.
- If arriving prior to 4pm, we recommend leaving your luggage in your vehicle as your room may not be available to check in yet. Bring swimsuits and water shoes for the water park and closed-toed shoes for some of our dry-land activities. *Please note that no outside food or drink can be brought into the water park.*
- Have your valid ID & the credit card you used to book your reservation available for check-in, even if doing online or mobile check-in.
- A $100 per night authorization hold will be placed on your debit or credit card. To avoid tying up funds in your checking account, we advise using a credit card to check in. Unused funds will be released upon checkout based on your bank’s terms.
- Our lodge is operating cashless, so be prepared with a credit card or set up your lodge wristband to make purchases; we will not accept cash at check-in or any outlets.
- Arrive early for extra play time! Check-in begins at 4:00 p.m., but guests with water park passes can access the indoor water park anytime after it opens on your arrival day.