Use your wristband to pay. Psst: it’s also your water park pass & room key! (The chip on your wristband is located under the paw. Be sure to wear it on your left wrist as you will need to scan it to enter and exit the parking lot.)
Your suite will be ready at 4pm
But your pack can check in and begin the fun anytime on your arrival day. (Pro-tip: If arriving before 4pm, leave big bags in your vehicle. Bring swimsuits for the water park and closed-toed shoes for some of our Adventure Park activities. *Please note that no outside food or drink can be brought into the water park.*
When you check-in
Have your photo I.D. and the credit or debit card you used to book your reservation ready.
A $100 per night authorization hold for incidentals will be placed on your debit or credit card. Unused funds will be released upon checkout based on your bank’s terms.
Our lodge is cashless, so be prepared with a credit or debit card or set up your lodge wristband to make purchases.
Reserve your parking
Parking is $15/night (or per day for day pass guests) and can be paid upon arrival.
Attention Day Pass guests
You can pick up your water park passes at Buckhorn Emporium.
For guests staying two or more nights
Housekeeping is available for room attention, including tidying up bed linens, restocking fresh coffee and towels, and emptying the trash. Contact Guest Services to arrange for this service.
Finding your room
Elevators are located on the right side of the Grand Lobby when facing the Front Desk. The first number in your room number is also your floor (e.g. suite 327 is on the third floor). Suite numbers starting with 1 are located on the ground floor.
Get your free wolf ears
Complimentary wolf ears for guests 12 and under can be picked up in Buckhorn Emporium Gift Shop.
