Customer Service

Resort Information

3950 Victoria Avenue
Niagara Falls, ON L2E 7M8

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Reservations: 800.605.9653
Resort Direct: 905.354.4888
Fax: 905.354.5588

The call center phone line is open 7 days a week 7:00 AM – 11:00 PM Central Standard Time.

The chat line is open 7 days a week 9:00 AM – 9:00 PM Central Standard Time.

Directions

From Toronto:
Take the QEW to Niagara Falls / Fort Erie. Exit at Hwy 420 towards "Niagara Falls/Bridge to USA" (The Rainbow Bridge is the bridge you are going to drive towards, but won't have to cross). Hwy 420 becomes "Robert Street" at Stanley Avenue (first light). Continue straight in right hand lane. Go through the next set of lights then exit at "Victoria Ave". Turn left on Victoria Avenue, follow Victoria for about 2 km/1 mile. Great Wolf Lodge will be on the right side. (3950 Victoria)

From Buffalo, NY / Fort Erie via Peace Bridge:
Take the QEW to Toronto/Niagara Falls. Exit at Hwy 420 towards "Niagara Falls / Bridge to USA" (The Rainbow Bridge is the bridge you will drive towards, but won't have to cross). Hwy 420 becomes Robert St at Stanley Avenue (first light). Continue straight in right-hand lane. Go through the next set of lights then exit at "Victoria Ave". Turn left on Victoria Avenue, follow Victoria for about 2 km/1 mile. Great Wolf Lodge will be on the right side. (3950 Victoria)

From Niagara, Falls NY via Rainbow Bridge:
Drive towards the Hwy 420. In 0.5 km / 0.3 miles, exit at Victoria Avenue. Turn right onto Victoria. Follow Victoria for about 2 km / 1 mile. The Great Wolf Lodge will be on the right side (3950 Victoria).

From Niagara Falls, NY via Lewiston/Queenston Bridge:
Take Hwy 405 towards Toronto. Exit at Stanley Avenue. Turn right at the top of the exit (Townline Road) and then turn right onto Stanley Avenue. Turn left onto Whirlpool Road (before the railway crossing). Turn right onto Niagara Parkway. Turn right at Victoria Avenue (first light). The Great Wolf Lodge will be on the left side (3950 Victoria).