Customer Service

Reservations: 800.551.9653
Resort Direct: 757.229.9700
Fax: 757.229.9780

The call center phone line is open 7 days a week 7:00 AM – 11:00 PM Central Standard Time.

The chat line is open 7 days a week 9:00 AM – 9:00 PM Central Standard Time.

Directions

From Washington DC / Baltimore, MD (North):
Take I-95 to Capital Beltway. Take exit 27 onto I-495W. Merge back onto I-95 S at exit 57A. Take I-95 to exit 84A (I-295S), follow I-295 to exit 28A (I-64E). Take I-64 E to exit 234, merging onto 199E. Exit onto Route 603 East (Mooretown Rd. to Rochambeau Drive). Turn Left, at the first light, onto E Rochambeau Dr and follow for 1 1/4 miles. Great Wolf is on the right.

From Greensboro, NC (South):
Take I-85N to I-95N towards Richmond. Take exit 61A, turning right on 10E. Merge onto I-295N to I-64E (exit 28). Take I-64 E to exit 234, merging onto 199E. Exit onto Route 603 East (Mooretown Rd. to Rochambeau Drive). Turn Left onto E Rochambeau Dr and follow for 1 1/4 miles. Great Wolf is on the right.

From Knoxville, TN (Southwest):
Take I-40E to I-81N to I-64E (exit 221) towards Richmond. I-64 E to I-295 S (exit 177) to I-64E (exit 28A). Take I-64 E to exit 234, merging onto 199E. Exit onto Route 603 East (Mooretown Rd. to Rochambeau Drive). Turn Left onto E Rochambeau Dr and follow for 1 1/4 miles. Great Wolf is on the right.

From Norfolk, VA / Virginia Beach, VA:
Take I-64W to exit 234, merging onto 199E. Exit onto Route 603 East (Mooretown Rd. to Rochambeau Drive). Turn Left onto E Rochambeau Dr and follow for 1 1/4 miles. Great Wolf is on the right.