Yes, you can book a room using your gift card. Just call our customer service number at 866.646.9653, and they will be happy to assist.

Each e-gift card allows for a personal message to be delivered to the recipient’s inbox along with their card. However, physical gift cards do not have the personalized message option.

If you order a physical card, your huggable wolf toy will be delivered directly to the recipient’s door.

Yes, gift cards can be used at any of our U.S. lodges. However, this does not include our Niagara Falls lodge; for gift cards to our Canadian lodge, please visit the Great Wolf Niagara website.

All you need to do is show your e-gift card digitally, or you can present a printed version.

No, gift cards do not expire. However, if you take too long to use it (this deadline varies by state—typically between two and five years), we are legally obligated to give the funds to the Unclaimed Property Department of the state in which the buyer lives. However, we will reach out to let you know before this happens, to provide the option of having the card reissued. 

Yes, the maximum amount a Great Wolf gift card can hold is $500.